Please read and understand our Terms and Conditions prior purchase:

  1. MR FOOD CREATIONS is dealing in online business; hence we prefer to complete the whole process via online.
  2. All items are quoted in Ringgit Malaysia (RM).
  3. Postage fee is excluded in the quoted price.
  4. All items price are non-negotiable.
  5. Goods sold are not returnable, exchangeable or refundable.
  6. We sell only genuine, original and authentic products.
  7. Sold items come with their original boxes, original tags and sealing on them.
  8. Warranty starts from the date of delivery.
  9. Full refunds guaranteed in case we are unable to ship out items by more than 5 days.
  10. All pictures/colors are for illustration only, unless otherwise specified.
  11. There might be some color difference compare with actual items due to lighting and monitor settings.
  12. Due to human measurement method is used; there might be a 1-2cm variation. This is considered as accepted normal tolerance.
  13. We only accept payment via PayPal, Online Bank Transfer and Cash Deposit.
  14. We will not be responsible against postage lost or damage. All items are inspected thoroughly before delivery.
  15. We will ship out your item within 2-5 working days. We will contact you if the shipment will be later than 5 working days. A shipment tracking reference number will also be updated to you after item is posted out.
  16. Please contact us first if you have a problem with an item. We will try to work something out with you to make you happy with the purchase.
  17. Any inquiry, dispute or any other matters; kindly email us with details, proof of receipts etc to sales.orygold@gmail.com
  18. Please allow 24-36hrs for replying your email during weekdays. No email will be replied during weekends.
  19. We reserve the right to amend our terms and conditions without prior notice when it deemed necessary.
  20. By placing an order with us, you agree to be bound by our Terms and Conditions.

 

Policy

WARRANTY POLICY

  1. This warranty is valid for a one time replacement of the purchased item. Should the product be unavailable at the time a replacement is requested, we will refund you the money you paid for the part less shipping and handling charges. To obtain performance of this warranty, you should contact us and return the product as we instruct at your expense. A dated purchase receipt or other written proof that the product is within the warranty period will be required in order to honor your claim. This warranty is limited to the original customer, i.e. is not transferable to subsequent owners of the product.
  2. Specifically excluded from this warranty are failures caused by misuse, negligence, modification, abuse, improper application, installation or operation, or by unauthorized service or use of unauthorized parts in connection with the product and inadequate maintenance, normal wear and tear or normal consumption of the product. Additional terms conditions are subject to manufacturer’s discretion.
  3. To the extent allowed by law, this warranty sets out your exclusive remedies with respect to the product covered by it, whether for negligence or otherwise. We will not be liable for incidental or consequential damages, such as telephone calls, loss of time, inconvenience, commercial loss, personal injury damages, etc. THIS WARRANTY IS IN LIEU OF ALL OTHER EXPRESS WARRANTIES. ANY WARRANTY IMPLIED BY LAW, WHETHER OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR OTHERWISE, IS LIMITED TO THE PERIOD THAT THIS EXPRESS WARRANTY IS EFFECTIVE. No attempt to alter, modify, or amend this warranty shall be effective unless authorized in writing by one of our officers.
  4. We and our subsidiaries, affiliates, licensors, service providers, manufacturers, content providers, team members, agents, Officers, and Directors will not be liable for any incidental, direct, indirect, punitive, actual, consequential, special, exemplary, or other damages, including loss of revenue or income, pain and suffering, emotional distress, any form of bodily injury, property damage, damage to other parts of the vehicle in which the parts was installed, or similar damages, even if one of us has been advised of such damages. In no event will our collective liability to any party (regardless of the form of action whether in contract, tort, or otherwise) exceed the cost of replacing the part sold.

 

RETURN POLICY

  1. Damages upon receiving must be reported within 24-hours.
  2. All items must be returned in the original brand new condition within 15 days from the invoice date.
  3. The returned goods/products should be in the original condition. All original tags and the packaging must be included in your return package.
  4. If the goods/products has been used or found to be worn, scratch or damaged by the user, there will not be eligible for an exchange.
  5. MR FOOD CREATIONS in its sole and absolute discretion shall be the sole determiner of whether a product is in fact defective or wrong item shipped.
  6. All decision on all questions relating to complaints as to defects either of workmanship or material shall be final and conclusive and the purchaser shall agree to abide by such decision.
  7. We will also not be responsible if your shipment is lost during the return transit.
  8. Please allow up to 10 business days for returns to be processed.
  9. Once we have checked and confirm the goods/products, customer will receive their exchange within 15 working days after the confirmation.
  10. Kindly contact us at sales@mrfoodcreations.com by giving details of items, serial number, purchase date types of damage. Attaching the photo of damages is highly appreciated.
  11. All transportation charges and insurance to and fro incurred are at the expense of the owner.
  12. Shipping and handling charges are not refundable.
  13. Further instruction will be given accordingly, if any.
  14. If you pay via Paypal, out of stock item will not be fully refunded since e.g. Paypal has charged Seller with transaction fee charges of 3.5% (credit card). You can either change to our other products listed online or request for a refund. For example, You pay USD 100 via credit card: USD 100 – 3.5% = USD 96.5 only will be refunded.

 

LIABILITY DISCLAIMER

  1. MR FOOD CREATIONS is committed to providing high quality items to our customers. MR FOOD CREATIONS shall not be responsible for any errors or omissions that might be contained within this account. MR FOOD CREATIONS reserves the right to make changes to its account without notice. Accordingly, all MR FOOD CREATIONS and third party information is provided “as is”. MR FOOD CREATIONS is not responsible for the content of any other web site linked to turunkankolesterol.com. Links are provided as internet navigation tools only.
  2. MR FOOD CREATIONS makes no representations or warranties, either expressed or implied, of any kind with respect to the products sold via turunkankolesterol.com. Under no condition will MR FOOD CREATIONS be liable for any damages, and in particular will not be liable for special, indirect, consequential, or incidental damages, or damages for lost properties, revenue or use, arising out of or related to the MR FOOD CREATIONS account or the information contained within it, whether such damages arose in contract, negligence, tort, under statute, in equity, at law or otherwise. The sole and exclusive maximum liability to MR FOOD CREATIONS arising from any product sold on turunkankolesterol.com shall be the price of the product ordered.